Firefox Community Forum

I've been using Firefox for the various iterations of Windows for many years and it's gone smoothly. Now, when I play a YouTube or Instagram video in Windows 11, the video often becomes just an image of pixelated multicolored squares. The sound continues to play normally. On YouTube, the video continues to play. On Instagram the video tends to freeze. I've attached a screenshot from an Instagram video.

I checked my external monitor and it's definitely the laptop, which is less than a year old. This only happens with videos and other browsing works as usual. I have no issue using Chrome, so it seems to be a Firefox thing. I tried clearing the cache and history. When that didn't work, I uninstalled Firefox completely and reinstalled it. Same issue. I've attached a screenshot from an Instagram video. Thanks for any advice you can offer.

Hi.

I've been having this problem for a few months now with Firefox displaying the message "Hmm. We’re having trouble finding that site".

It's intermittent and not related to a particular site.

Usually, if I click "Try Again", the page loads perfectly. Sometimes, a second attempt is required.

I'm having the problem with 2 of our desktop PCs (different profiles).

It got so frustrating I switched to Brave for a while. It doesn't have the same problem.

I'm just guessing here, but I've noticed that some sites (again, no particular sites, it varies) take 10s-15s to come up. Is Firefox giving up and reporting "Server not Found" while Brave keeps trying?

The computers are rebooted daily and I've tried cycling the power on our router.

No other responses to this problem have helped.

On my site, I am not able to view images. I can on other browsers, but not with Firefox (Developer Edition). I have tried new profiles, private window, etc and images still do not display. Images DO display on most other sites, and this is my first time encountering the issue. Images show on every other browser that I have tested. The url to the website is https://www.nohacks.org

hallo mein Konto ist gesperrt und ich kann mich nicht mehr einlocken. ich hatte eine warnung erhalten,dass ich von einem datenleck betroffen war. ich habe die angegebenen Fehler dan behoben, kann mich seit dem aber trozdem nicht mehr bei meinem Browser anmelden.

Hello,

Nous sommes en voyage et avons un laptop pour 2. Nous sommes 2 utilisateurs avec chacun un compte Mozilla. Pb : quand on se déconnecte de notre session pour se connecter à l'autre, il y a fusion des marques pages et des raccourcis sur la barre personnelle. CE qui rend l'utilisation peu gérable... Avez vous une solution?

My dad is your client, I talked to him today bc I found out about the GitHub program and he acknowledged it when I showed him i have the program files. We agreed I'm going to use my phone the old way for a while, I need a regular browser and full control of my phone

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, allows me to choose 'ready to scan' and presumably successfully scans the QR code displayed on the laptop (the laptop prompts me to approve the new device). Then the laptop indicates I need to wait to approve it on my phone, and the whole process stalls. The phone continues to display the mostly blank white screen with only the "moz://a" at the top and the spinning blue circle in the center. Eventually the whole thing seems to time out and I receive an error message on the laptop saying "websocket unexpectedly closed" and "device pairing failed".

My two hypotheses are that either still having my old phone (which is being retired to at-home use only, and I'd rather not de-sync) still synced is somehow interfering (seems unlikely), or that something about the new phone's software is interfering in the sync (seems unlikely and way out of my league in terms of troubleshooting around).

Help please?

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

No error when using edge or chrome.

the crash report ID is dd1e4f07-c2e0-4372-be7f-e82820250128 this is odd, Laptop was running linux mint, i beleive 20. mate. i reinstalled to the latest 22 and then copied over my .mozilla folder since then FF has been crashing. so i opened it in troubleshoot mode and it still crashed. so i moved .mozilla over and let FF recreate it and its still crashing.

im not sure where to go from here.

here is the crash report. https://crash-stats.mozilla.org/report/index/dd1e4f07-c2e0-4372-be7f-e82820250128

Hello mozilla crew Just inquiring how to back up my bookmarks as I am thinking of updating from windows 10 to windows 11 and I am not sure if bookmark will be reset when I sign back into firefox on new windows 11

Cheers Skinny